Privacy Policy

Last Updated: December 11, 2024

1. Introduction

Welcome to Turkey Medical Hair. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or appointment request forms
  • Subscribe to our newsletter
  • Contact us via email, phone, or WhatsApp
  • Participate in surveys or promotions

This information may include: Full name, email address, phone number, age, gender, medical history (related to hair restoration), and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about your browsing behavior, such as pages viewed, time spent on pages, and navigation patterns.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect or receive:

  • To respond to your inquiries and provide customer support
  • To schedule and manage your appointments
  • To send you information about our services, treatments, and special offers
  • To improve our website and services based on your feedback
  • To analyze website usage and trends
  • To protect against fraudulent or illegal activity
  • To comply with legal obligations and resolve disputes
  • To send you marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf, such as email service providers, analytics providers, and payment processors
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • Legal Requirements: When required by law or to respond to legal process
  • Consent: With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your information to another party
  • Withdraw Consent: Withdraw your consent at any time

To exercise these rights, please contact us using the information provided below.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

7.2 Types of Cookies We Use

  • Necessary Cookies: Essential for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

7.3 Managing Cookies

You can manage your cookie preferences through our cookie consent banner or through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Third-Party Services

Our website may contain links to third-party websites or services. We use the following third-party services:

  • Google Analytics: For website analytics and performance tracking
  • WhatsApp Business: For customer communication
  • Social Media Platforms: YouTube, Instagram, TikTok for social engagement

These third-party services have their own privacy policies. We encourage you to review their privacy policies before interacting with them.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Turkey Medical Hair

Email: info@turkeymedicalhair.com

WhatsApp: +48 516 390 659

Address: Antalya, Turkey

14. Legal Compliance

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users and other relevant privacy regulations. We are committed to ensuring that your privacy is protected in accordance with these legal requirements.

Your Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our services immediately.